European Institute

Communication skills include listening, speaking, observing and empathizing. Proper communication can significantly increase productivity and reduce lack of understanding, which causes conflicts and frustrations. This course enables students to develop and enhance their listening techniques, conversation and nonverbal strategies in order to ensure effective communication.

What we offer:

Meaningful Communication
Intentional Conversations
Communication in management
Giving Feedback
Receiving Feedback
Cultural Communication
Resolving conflicts
Action planning
Holding challenging conversations
Dealing with challenging people and situations